1. How has internet influenced tourism selling? Substantiate your answer with suitable examples. 20

2. Describe different stages of personal selling process. 20

3. Write short notes on: (10x2=20)

a) Non-Verbal Behavior b) Oral Delivery

4. Describe the principles of display designs and types of displays. 20

5. What are the factors which shape the structure of the company‟s compensation plan? 20

6. What is the purpose of a sales organization? List the functions of a Sales Manager. 20

7. What are the methods of Sales Control? Elaborate with Suitable examples. 20

8. Describe the role and importance of advertising agencies. 20

9. What do you mean by “Consumer Promotion”? Describe different types of consumer promotions. 20

10. Write short notes on: (10x2=20) a) Creating print media advertisement b) Development of media strategy.