Hospitality Laws

Assignment A

1. What is ESI, what are its objectives? What are the various benefits provided under this scheme?

2. Explain the various employee benefits provided by Hotels to its employees.    

3. List the duties and responsibilities of a Food Inspector    

4. What is FSSAI, list the procedure to get approval from FSSAI to start a foodservice outlet.    

5. Explain the various mechanisms available to resolve industrial disputes.    

6. Explain the various laws of India for protection of Indian heritage and antiquities    

7. List the various requirements to get a clearance from the fire department for a hotel building in Delhi.    

8. Explain the concept EPF and Bonus, its benefits to employees and the role of employer.

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Assignment B
Case Detail:  

Hotel business needs to collect various taxes like luxury tax, VAT etc. Based on the knowledge you had gained while doing this course respond to following questions

Questions:-
1. Define luxury tax.  Explain how luxury tax is being calculated. Which hotels are exempted?    

2. Define service tax, how it is calculated for the different services provided by hotels.

3. Distinguish between service tax and service charge. Describe about the recent debate on service charge claimed by hotels.

Assignment C

Question No.  1    
It is not an objective of PFA act 1954      
 
Options    

eliminate fraudulent products being sold in market      

to prevent sale of substandard food article      

to protect public from poisonous items      

to prevent merchants to earn extra profit or over charge consumers

Question No.  2    
Hotel sold red wine to its customer, stating it as chateaux wine from Italy, it was actually a red wine from Australia, and it is a case of       
 
Options    

forgery       

adulteration      

misstatement      

misbranding

Question No.  3    
Hotel was selling cheese having a packaging identical to another popular company is known as      
 
Options    

forgery       

misbranding      

adulterated      

mis statement

Question No.  4    
As per factory act 1948 " adolescent means:       
 
Options    

person who is not adult but over 15 years of age      

person who is less than 18 yrs       

person who is in between age 14 to 16 yrs      

person who is in between age 18 to 21 yrs

Question No.  5    
In a restaurant menu customer ordered Mango Juice, Juice contained a blend of Mango juice and Guava juice, it is a case of       
 
Options    

adulteration      

blending      

mis statement      

420

Question No.  6    
Guest consumed a sealed bottle of cold drink placed on the table (guest has not ordered it but consumed assuming it to be complimentary) hotel charged the amount of cold drink it is a case of       
 
Options    

wrong business practice      

hotel can charge as it is a case of implied contract      

it is malpractice      

it is a case of forgery by hotel to cheat the customers

Question No.  7    
It was noticed that chef was not following proper hygiene standard, he can be booked under       
Options    

adulteration      

misbranding      

insanitary       

unhygienic

Question No.  8    
When a food inspector will lift a sample from any outlet, as per legal requirement he will divide the sample in to       
 
Options    

3 parts      

2 parts      

4 parts      

no such division is required

Question No.  9    
Food inspector lifted a sample of pineapple pastry from pastry shop and found a dead fly, it is a case of      
 
Options    

unhealthy practice      

adulteration      

unhygienic practice      

pest infestation

Question No.  10    
Food inspector lifted a sample of cheese from the kitchen of restaurant and found it to deficient of milk fat, and filed a case of adulteration. The sample was sent to laboratory which confirmed there is lesser milk fat. But the court can free the hotel from such charges if hotel can prove       
 
Options    

the cheese is not manufactured by them      

the cheese is not for sale but to be used as a raw material of the final product       

the cheese is not for sale      

there is no way by which court will acquit the hotel

Question No.  11    
Cooking and selling expired food in hotel may attract       
 
Options    

action under sale of goods act      

action under contract act      

penal action under PFA act      

penal action under FSSAI act

Question No.  12    
Food inspector after inspection of restaurant ordered suspension of it license, the owner can file an application to ___________appeal to        
 
Options    

any lower civil court      

chief secretary of food safety      

commissioner of food safety      

district magistrate

Question No.  13    
Dearness allowance is       
 
Options    

Allowance for home      

allowance for paying government taxes      

kind of incentive for employee      

it is payment for increasing cost of living

Question No.  14    
it is not a kind of tax levied on guest by the hotel      
 
Options    

service charge      

luxury tax      

vat      

service tax

Question No.  15    
Service tax applicable on hotel room rent if the room rent is more than Rs 1000       
 
Options    

12% of room rent      

12 % of the 60% of room rent       

14 % of the 60% of room rent       

14% of the room rent

Question No.  16    
Service tax for a room sold at a price of Rs 2000 will be       
 
Options    

Rs 280      

Rs 168      

Rs 300      

Rs 200

Question No.  17    
Currently the interest paid on accumulation of EPF is ___%      
 
Options    

9.5      

9      

8.75      

8.5

Question No.  18    
Q:19: minimum bonus applicable is _________% of the salary or wages of the year.       
 
Options    

8.33      

8.75      

14.5      

9.5

Question No.  19    Marks - 10
Arbitrator is a person      
 
Options    

third party appointed by management, government  and worker to resolve dispute       
third party appointed by worker to resolve dispute       

third party appointed by government to resolve dispute       

third party appointed by management and worker to resolve dispute

Question No.  20    Marks - 10
Adjudicator is a      
 
Options    

third party appointed by management, government  and worker to resolve dispute       
third party appointed by worker to resolve dispute       

third party appointed by government to   resolve dispute       

third party appointed by management and worker to resolve dispute

Question No.  21    Marks - 10
Gratuity is calculated at the rate of _______salary last drawn for each year of work.      
 
Options    

10 days      

15 days      

30 days      

120 days

Question No.  22    Marks - 10
Under THE WORKMEN'S COMPENSATION ACT, 1923 employer is not liable in this case       
Options    

accident has caused partial disablement of permanent nature      

worker contracted occupational disease      

employee suffered accident causing permanent disability      

In respect of any injury which does not result in the total or partial disablement for a period exceeding 3 days

Question No.  23    Marks - 10
 It is a category of hotel       
 
Options    

heritage boutique      

heritage superior      

heritage classic      

heritage prime

Question No.  24    Marks - 10
Heritage Grand hotel is a hotel       
 
Options    

This category will cover hotel in Residences/Havelies/Hunting Lodges/Castles/Forts/ Palaces built prior to 1950. The hotel should have a minimum of 25 rooms (50 beds).
  
This category will cover hotels in Residence/Havelies/Hunting Lodges/Castles/Forts/ Palaces built prior to 1935. The hotel should have minimum of 15 rooms (30 beds).      
This category will cover hotel in Residences/Havelies/Hunting Lodges/Castles/Forts/ Palaces built prior to 1950. The hotel should have a minimum of 5 rooms (10 beds).      
This category will cover hotel in Residences/Havelies/Hunting Lodges/Castles/Forts/ Palaces built prior to 1910. The hotel should have a minimum of 5 rooms (10 beds).

Question No.  25    Marks - 10
Hotel RamBagh palace, Jaipur is an example of       
 
Options    

heritage boutique      

Heritage        

Heritage Grand      

Heritage superior

Question No.  26    Marks - 10
Approval of hotels by ministry of tourism is valid for the period of       
 
Options    

10 years      

3 years      

5 years      

7 years

Question No.  27    Marks - 10
Licence required by hotels to serve wine & liquor in guest room       
 
Options    

L1      

L3      

L6      

L5

Question No.  28    Marks - 10
Hotel has registered a minor, later on minor is not able to pay for it, hotel claimed money, but minor can refuse to pay as there is no contract      
 
Options    

as the contract is void ab initio      

no there is a contract as the minor has used the services      

hotel can file a suit against the minor and recover damages      

as per contract act there are certain ways through which hotel can recover at least 50% of damages

Question No.  29    Marks - 10
In a hotel showroom an antique item is placed with a price tag of RS 80,000 when the customer agree to buy it, the owner asked a price of Rs 1,00,000. can customer complain about this      
 
Options    

yes as it is a case of cheating      

yes as it is fraudulent practice      

no as the price is indicative as an offer to sell      

the customer made the offer to buy at the stated price, until the shopkeeper doesn't agree there will no contract, hence no complaint

Question No.  30    Marks - 10
fulform of FSSAI      
 
Options    

food security and standard authority of India      

food safety and standard authority of India      

food safety and security authority of India      

food safety standard association of India

Question No.  31    Marks - 10
Punishment under PFA 1954 is       
 
Options    

imprisonment for 1 yrs. to 3 yrs. and fine of Rs 10000      

imprisonment for 6months to 3 yrs. and fine of Rs 1000      

imprisonment for 6months to 3 yrs. and fine of Rs 100000      

imprisonment for 6 yrs. to life term and fine of Rs 1000

Question No.  32    Marks - 10
it is not an example of primary food      
 
Options    

wheat      

bread      

rice       

vegetables

Question No.  33    Marks - 10
Travel agent was describing about a Tour Package A of Rs 15000, whereas the customer assumed it to be Package B of Rs 8000, and agreed and paid Rs 2000 as advanced, later on when the facts were clear to the customer he denied paying the rest of the money and demanded return of advance. Travel agent not only refused to pay but also asked for compensation. In this regard which statement is true?      
 
Options    

travel agent can claim as he was selling Package A      

travel agent can’t claim as both the parties are not understanding the same thing in same sense      

Customer is liable to pay for Package B only.      

it is the court who will decide

Question No.  34    Marks - 10
As per legal standards the maximum rating given to hotel is       
 
Options    

7 star      

5 star deluxe      

6 star      

5 star
Question No.  35    Marks - 10
Service tax is not applicable for a restaurant       
 
Options    

if it doesn’t have a separate non-smoker section      

it is air conditioned      

it is not air conditioned      

it do not serve liquor

Question No.  36    Marks - 10
Lockout is       
 
Options    

closure of organization due to legal order      

closure of organization by management due to availability of resources      

it is alternative term used for layoff      

closure of organization as a counter measure of strike by worker

Question No.  37    
Hotel has purchased rice from the vendor, the place of origin is mentioned as Punjab whereas on investigation it was found to be originated from Tamil Nadu and can hotel sue the vendor      
 
Options    

no as the rice is of same quality       

yes as mentioning a wrong place of origin is a case of misbranding       

no as both place are in India      

the court will decide whether the case is of misbranding or not

Question No.  38    
Minimum bonus applicable is _________% of the salary or wages of the year.       
 
Options    

9.5      

14.5      

8.75      

8.33

Question No.  39    
An employee claimed bonus from the company, but the company decline to give the bonus as it’s less than 5 yrs. of inception and has not started earning profit. Is this reply from company valid?      
 
Options    

reply is valid as company may decide when to give bonus or not      

reply is valid as the company has not achieved 5 yrs. of inception and not started to earn any profit      

reply is not valid as irrespective of any year of inception bonus is due      

reply not valid as whether the company is earning profit or loss bonus has to be given

Question No.  40    
Service tax applicable on the food and beverage sold in restaurant is       
 
Options    

14% of 40% of the F & B Bill      

14% of 60% of the F & B Bill      

16% of 60% of the F & B Bill      

14% of the total F & B Bill